7 TIPS ON HOW TO RESPOND TO NEGATIVE IN COMMENTS
1
Do not enter the squabble. Never. There are no winners in a dispute: even if you dispute an opponent, he will be offended and leave, and you ... In addition to the won dispute, there will be only a quarrel in the correspondence, and it is the last comments that will be visible to everyone. But it is precisely the comments often assess the adequacy.
2
If you are attacked, "switch" the enemy. The method is simple: recognize that there are different opinions on this issue (you do not agree, but do not deny the opinion of the opponent) and ask the commentator an open question about himself. In the sense of - let it be a little "aside" from the hot topic.
I will give an example:
- You are all bad, employers who are looking for people in the office, just want themselves more slaves! So I work for ****, I live on the island and drink coffee on the beach, and that’s right, and you are exploiters!
- In reality, there really are many options for work. Someone prefers to work in the office, and someone - remote work, and that's fine: now people have so many choices! And what's your job?
3
Why the question must be about the person himself. And have you ever seen anyone who would not want to talk about yourself, beloved?) And yet this cool cool degree of negativity. You can't say anything bad about yourself. And then the topic is already changing, and the discussion may take a completely different, completely positive turn.
four
Speak on your behalf, practice "I-sayings". Then offended will be less. The thing is that the generalizations in the spirit of "all people do this," "it is absolutely obvious that ....," "every man understands ..." impose your opinion on other people as well. You may mean only yourself, but the commentator sincerely thinks that everything is different, and you impose your point of view. Do not do it this way. Write from your "I" and keep in mind that there are many opinions.
five
Refer to a specific experience and give an example. Just an opinion in the spirit of "I think so", not supported by arguments, looks weak. If you express an opinion, tell an example that confirms it. All conclusions can rest only on facts. People often find fault with opinions, but not examples.
6
Never try to engage on behalf of the community. This does not work. To a question on behalf of the community, group members can answer at most once, start a conversation and communicate with the group simply unnatural. People like to talk to people: respond to comments in person or start a fake (only believable and with a human name) community and write from him.
Compare:
You are asked a question Ware Goods Vologda. Discounts here:
- Alexander, how long have you been with us?
Anna Nikitina asks you a question, manager:
- Alexander, how long have you been with us? And then we were already waiting, you are our regular customer!
And what, who wants to answer in detail, and to whom - just write a date? In my opinion, the choice is obvious. Be human, write humanly and from the face of the person.
7
Moderately provoke in the post itself, push together different opinions and reconcile in the comments. It’s very boring to discuss the weather, the nature, "how great that we all gathered here today". Do not be surprised if there are no commentators on such topics at all.
But if you choose a hot topic and express a specific opinion on this matter in a post, then comments will be added. And, if you use all of the above points for your own benefit, you will be able to collect more comments, and not to go down to the holivar.